Stratus EEG Downloads

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This page is intended for current and new users of Stratus EEG. The links on this page include access to download the latest client installation or upgrades, as well as instructions for use and other helpful information.

Contents

Client Downloads
Release Notes
User Manuals
Technical Guides
Compliance Documents
Feedback/Complaints
Advisory Notices
How to Order
Using this Page

 

Client Downloads

Installation Requirements:

Windows 10 and above
.NET Framework 4.8 Runtime download here

 

Latest Clients:

Note: Download the standard client if you need to upload large data files in the background.

Title Release Date
Stratus EEG Physician's Client version 5.1 July 2023
Stratus EEG Client version 5.1 July 2023
Stratus EEG Physician's Client version 4.1 October 2021
Stratus EEG Client version 4.1 October 2021
Stratus EEG Physician's Client version 4.0 February 2021
Stratus EEG Client version 4.0 February 2021

 

Discontinued Clients:

Release Notes

Title Publication Date
Release Notes - 5.1 July 2023
Release Notes - 5.0 April 2023
Release Notes - 4.1 October 2021
Release Notes - 4.0 February 2021

Discontinued Release Notes

User Manuals

To request the instructions for use in paper form, please contact your distributor or via email at support@kvikna.com.

Latest Manuals:
Title Publication Date
Stratus EEG User Manual (Web Application) - 5.1 June 2023
Stratus EEG User Manual (Acquire and Desktop Client) - 5.1 June 2023
Stratus EEG User Manual (Web Application) - 5.0  |  Danish  |  Finnish  |  Norwegian  |  Swedish March 2023
Stratus EEG User Manual (Acquire and Desktop Client) - 4.1  |  Danish  |  Finnish  |  Norwegian  |  Swedish May 2022
Stratus EEG User Manual (Web Application) - 4.1  |  Danish  |  Finnish  |  Norwegian  |  Swedish May 2022
Stratus EEG User Manual (Acquire) - 4.0 Jan 2021
Stratus EEG User Manual (Web Application) - 4.0 Feb 2021

 

Discontinued Manuals:

Technical Guides for Client Installation: 

Title Publication Date
Stratus EEG Client Installation - 5.1 Guide   July 2023
Stratus EEG Client Installation - 4.1 Guide   October 2021
Stratus EEG Client Installation - 4.2 Guide (Discontinued software version) April 2022
Stratus EEG Client Installation - 3.1 Guide (Discontinued software version)  April 2020

 

Compliance Documents: 

Title Publication Date
Kvikna Medical - EU Quality Management System Certificate June 2023
Kvikna Medical - ISO 13485 Certificate February 2023
Extension of CE certificate - Stratus EEG February 2023
Kvikna Medical - ISO 13485 Certificate February 2023
Stratus EEG - Declaration of Conformity October 2021
Kvikna Medical ehf ISO 13485 Certificate March 2020
Stratus EEG - CE Certificate February 2019
Kvikna EEG EC Certificate April 2017

 

Notifications: 

Title Publication Date
Notification of Discontinuance (Versions 3.0, 3.1 and 4.2) February 2023

 

Feedback/Complaints

Kvikna Medical is committed to continuous improvement in every aspect of our work. We value you greatly and want to ensure our support and services are the best they can be.
To make sure that your feedback is handled as efficiently as possible, please contact us via email using our specific email address: support@kvikna.com.
You will then receive a "support ticket" that will have a traceable number associated with your request until the issue is resolved by our support team, or it becomes elevated as an Enhancement Request/Issue, whereby it will be considered as part of future development plans.

Please help us to support you as efficiently as possible, and send your feedback only via support@kvikna.com.

 

Advisory Notices

No advisory notices have been issued by Kvikna Medical for its medical devices.

 

How to Order

Submit Enquiries

All enquiries must be submitted via email at support@kvikna.com

Order Handling Process

For desktop Client, download and install client software.
For web client, Install a compatible web browser.

  1. Send order request via email at support@kvikna.com
  2. Wait for response email with tracking number
  3. Receive confirmation of successful processing of order
  4. Start using software
Requesting Amendments to Existing Order
  1. Make note of software license number
  2. Compose email with amendment details and software serial number
  3. Send email at support@kvikna.com
  4. Wait for response email with tracking number
  5. Receive confirmation of successful processing of order
  6. Start using software with amendments

 

Using this Page

All contents on this web page and related data are provided in the English language.
Software Requirements: This page can be viewed on Windows, Linux and Mac operating systems.

Minimum Hardware Requirements: The following hardware requirements applies for viewing this html page:
-Processor: 1 gigahertz (GHz) or faster processor
-RAM: 1 gigabyte (GB) for 32-bit or 2 GB for 64-bit
-Hard disk space: 16 GB for 32-bit OS or 20 GB for 64-bit OS
-Graphics card: DirectX 9 or later with WDDM 1.0 driver
-Display: 800 x 600

 

Requirements for Viewing the Instructions for Use:

A pdf reader, such as the freely available Adobe Reader, is required to view the pdf instructions for use.
To view the web manual, the following are compatible web browsers: Google Chrome, Mozilla Firefox and Microsoft Edge.

Support:

support@kvikna.com