This page is intended for current and new users of Stratus EEG. The links on this page include access to download the latest client installation or upgrades, as well as instructions for use and other helpful information.
Contents
Client Downloads
Release Notes
User Manuals
Technical Guides
Compliance Documents
Feedback/Complaints
Advisory Notices
How to Order
Using this Page
Client Downloads
Installation Requirements:
Windows 10 and above
.NET Framework 4.8 Runtime download here
Latest Clients:
Note: Download the standard client if you need to upload large data files in the background.
| Title | Release Date |
|---|---|
| Stratus EEG Physician's Client version 5.1 | July 2023 |
| Stratus EEG Client version 5.1 | July 2023 |
| Stratus EEG Physician's Client version 4.1 | October 2021 |
| Stratus EEG Client version 4.1 | October 2021 |
| Stratus EEG Physician's Client version 4.0 | February 2021 |
| Stratus EEG Client version 4.0 | February 2021 |
Discontinued Clients:
Title
Release Date
Stratus EEG Physician's Client version 3.1 Update 7
November 2020
Stratus EEG Client version 3.1 Update 7
November 2020
Stratus EEG Physician's Client version 3.1 Update 1
June 2020
Stratus EEG Client version 3.1 Update 1
June 2020
Stratus EEG Physician's Client version 3.0
November 2019
Stratus EEG Client version 3.0
November 2019
Physician's Client version 2.4
May 2019
Client version 2.4
May 2019
Release Notes
| Title | Publication Date |
|---|---|
| Release Notes - 5.1 | July 2023 |
| Release Notes - 5.0 | April 2023 |
| Release Notes - 4.1 | October 2021 |
| Release Notes - 4.0 | February 2021 |
Discontinued Release Notes
| Title | Publication Date |
|---|---|
| Release Notes - 4.2 | September 2022 |
| Release Notes - 3.1.7 | November 2020 |
| Release Notes - 3.0 | November 2019 |
| Release Notes - 2.4 | May 2019 |
| Release Notes - 2.3 | January 2019 |
User Manuals
To request the instructions for use in paper form, please contact your distributor or via email at support@kvikna.com.
Latest Manuals:
| Title | Publication Date |
|---|---|
| Stratus EEG User Manual (Web Application) - 5.1 | June 2023 |
| Stratus EEG User Manual (Acquire and Desktop Client) - 5.1 | June 2023 |
| Stratus EEG User Manual (Web Application) - 5.0 | Danish | Finnish | Norwegian | Swedish | March 2023 |
| Stratus EEG User Manual (Acquire and Desktop Client) - 4.1 | Danish | Finnish | Norwegian | Swedish | May 2022 |
| Stratus EEG User Manual (Web Application) - 4.1 | Danish | Finnish | Norwegian | Swedish | May 2022 |
| Stratus EEG User Manual (Acquire) - 4.0 | Jan 2021 |
| Stratus EEG User Manual (Web Application) - 4.0 | Feb 2021 |
Discontinued Manuals:
| Title | Publication Date |
|---|---|
| Stratus EEG User Manual (Acquire and Desktop Client) - 4.2 | February 2023 |
| Stratus EEG User Manual (Web Application) - 4.2 | February 2023 |
| Stratus EEG User Manual (Acquire and Desktop Client) - 3.1 | November 2020 |
| Stratus EEG User Manual (Web Application) - 3.1 | November 2020 |
| Stratus EEG User Manual (Acquire and Desktop Client) - 3.0 | November 2019 |
| Stratus EEG User Manual Client - 2.4 | May 2019 |
| Stratus EEG User Manual Acquire - 2.4 | May 2019 |
| Lifelines iEEG User Manual Client - 2.3 | December 2018 |
| Lifelines iEEG User Manual Acquire - 2.3 | December 2018 |
| Lifelines iEEG User Manual Client - 2.2 | October 2018 |
| Lifelines iEEG User Manual - 2.1 | September 2017 |
| Lifelines iEEG User Manual - 2.0 | February 2016 |
Technical Guides for Client Installation:
| Title | Publication Date |
|---|---|
| Stratus EEG Client Installation - 5.1 Guide | July 2023 |
| Stratus EEG Client Installation - 4.1 Guide | October 2021 |
| Stratus EEG Client Installation - 4.2 Guide (Discontinued software version) | April 2022 |
| Stratus EEG Client Installation - 3.1 Guide (Discontinued software version) | April 2020 |
Compliance Documents:
| Title | Publication Date |
|---|---|
| Kvikna Medical - EU Quality Management System Certificate | June 2023 |
| Kvikna Medical - ISO 13485 Certificate | February 2023 |
| Extension of CE certificate - Stratus EEG | February 2023 |
| Kvikna Medical - ISO 13485 Certificate | February 2023 |
| Stratus EEG - Declaration of Conformity | October 2021 |
| Kvikna Medical ehf ISO 13485 Certificate | March 2020 |
| Stratus EEG - CE Certificate | February 2019 |
| Kvikna EEG EC Certificate | April 2017 |
Notifications:
| Title | Publication Date |
|---|---|
| Notification of Discontinuance (Versions 3.0, 3.1 and 4.2) | February 2023 |
Feedback/Complaints
Kvikna Medical is committed to continuous improvement in every aspect of our work. We value you greatly and want to ensure our support and services are the best they can be.
To make sure that your feedback is handled as efficiently as possible, please contact us via email using our specific email address: support@kvikna.com.
You will then receive a "support ticket" that will have a traceable number associated with your request until the issue is resolved by our support team, or it becomes elevated as an Enhancement Request/Issue, whereby it will be considered as part of future development plans.
Please help us to support you as efficiently as possible, and send your feedback only via support@kvikna.com.
Advisory Notices
No advisory notices have been issued by Kvikna Medical for its medical devices.
How to Order
Submit Enquiries
All enquiries must be submitted via email at support@kvikna.com
Order Handling Process
For desktop Client, download and install client software.
For web client, Install a compatible web browser.
- Send order request via email at support@kvikna.com
- Wait for response email with tracking number
- Receive confirmation of successful processing of order
- Start using software
Requesting Amendments to Existing Order
- Make note of software license number
- Compose email with amendment details and software serial number
- Send email at support@kvikna.com
- Wait for response email with tracking number
- Receive confirmation of successful processing of order
- Start using software with amendments
Using this Page
All contents on this web page and related data are provided in the English language.
Software Requirements: This page can be viewed on Windows, Linux and Mac operating systems.
Minimum Hardware Requirements: The following hardware requirements applies for viewing this html page:
-Processor: 1 gigahertz (GHz) or faster processor
-RAM: 1 gigabyte (GB) for 32-bit or 2 GB for 64-bit
-Hard disk space: 16 GB for 32-bit OS or 20 GB for 64-bit OS
-Graphics card: DirectX 9 or later with WDDM 1.0 driver
-Display: 800 x 600
Requirements for Viewing the Instructions for Use:
A pdf reader, such as the freely available Adobe Reader, is required to view the pdf instructions for use.
To view the web manual, the following are compatible web browsers: Google Chrome, Mozilla Firefox and Microsoft Edge.
Support: