Customer Support

If you are a StratusEEG software customer with an active agreement from Stratus Software Solutions or Kvikna Medical, please contact our support line. 
If you’ve purchased StratusEEG software from an authorized distributor, please contact them first.

U.S. Support 

Monday – Friday 8 am CST to 6 pm CST
877-218-3122 

International Support 

Monday – Friday 8:30 GMT to 16:30 GMT 
support@kvikna.com 

Software Feedback 

Kvikna Medical is committed to continuously improving all aspects of our work. Your feedback is important to us, and we want to ensure our support and services meet your expectations. Please contact us via email at: support@kvikna.com.
Once your message is received, you’ll get a support ticket with a unique reference number. This allows us to track your request until it is resolved. If your feedback is identified as a potential enhancement or issue, it may be considered for future development plans.